Payment Policy

At Buckle & Birch, we strive to make your shopping experience seamless and secure. We offer several trusted payment methods to suit your preferences and ensure a smooth checkout process. All payments are processed through encrypted channels, keeping your personal information safeguarded at all times.

Accepted Payment Methods

Visa
Pay quickly and securely with any Visa credit or debit card.

Mastercard
We accept both credit and debit cards bearing the Mastercard logo.

American Express
Enjoy hassle-free payments with your American Express card.

Apple Pay
Use Apple Pay for a convenient, one-touch payment experience on compatible Apple devices.

Google Pay
Make simple, secure purchases with Google Pay from your Android device or web browser.

Maestro
Complete your order using your Maestro debit card.

Shop Pay
Experience a fast and streamlined checkout process with Shop Pay, perfect for repeat customers.

Secure & Encrypted Transactions

Data Protection
Buckle & Birch uses secure sockets layer (SSL) technology to encrypt your payment details, safeguarding your information from unauthorized access.

No Card Storage
We do not store your credit card or other sensitive payment details on our servers. All payment processing is handled by certified third-party payment gateways.

Fraud Prevention
We employ industry-standard security measures and fraud screening protocols to protect our customers and ensure a safe online shopping environment.

Billing & Authorization

Payment Authorization
When you place an order, the selected payment method may require an authorization hold to confirm availability of funds. This is a standard procedure and helps protect against unauthorized transactions.

Charge Timing
You will be charged in full once your payment method is successfully authorized and your order is confirmed.

Currency

All transactions on Buckle & Birch are processed in Canadian Dollars (CAD). If you are using a payment method denominated in a different currency, your bank or payment provider may apply conversion rates or fees.

Your questions, our answers

We've gathered the questions we hear most often. Need something more specific?

We currently ship across Canada. That's where we focus all our attention, so we can get it right.

Shipping is free on every order over $65 CAD.

Most orders arrive within 5 to 8 business days. You'll get a tracking link as soon as your order ships.

No. Every price you see already includes duties and import taxes. What you pay at checkout is the full price, with nothing extra to pay at the door.

Our bags are made from vegan leather (PU) or genuine leather, depending on the design. You'll find the exact material for each bag listed in its product description.

Yes. You can return your order within 30 days of delivery. Contact us and we'll make it right.

Once your order ships, you'll get a tracking link by email so you can follow it the whole way. You can also check anytime on our Order Tracking page.